Winner

• Ive won big withdrawals are fast and customer service is excellent. Plus the interface is very well designed and there are always bonuses with very low wagering requirements. Its my favorite casino.

I joined this casino in 2018

• I joined this casino in 2018 so I have put a decent amount of money through it. However the other day I did some £5 spins on my favourite slot and Alexander their safer gambling employee overracted and cancelled my account even though he told me I was up and I was gambling responsibly by making regular withdrawals.This is a dispicable way to treat loyal customers. Infact I used to bet £10 £20 and even on the odd occasion £50 a spin before the UK government changed the law.If you dont want people to win on £5 spins remove the stake from all of the games on your website.I will be writing to Michael Tabor about the way I have been treated I have names dates and times.From the Gambling Commissions website:BV Gaming Limited trading as BetVictor will pay a total of £2m after a Gambling Commission investigation revealed fairness social responsibility and money laundering failures.

Do not trust 5 star reviews they have…

• Do not trust 5 star reviews they have been bought in the same way as you can buy FB & X likes they are companies out there who selling reviews it’s all true. Now about this scam casino site - do not play their slots as they are all rigged to highest level as a example: played Golden Winner super wheel deposited £250 and played £1 spins after loosing £50 got bonus feature where I won £20 and after that ALL spins were dead and when I got close to £30 (£220 down) all sudden bonus features start to pop up and always two only. It’s a clear tactic to force you to deposit more in hope you hit bonus and you gonna get your money back but when you deposit you will loose more. Stay away people from their casino games they rigged. And now you will see their response about how their games being subjected to gambling commission and bla bla bla. Stay away!!!

Experience O.K. but not wow.

• Dear Readers/Players 👋Dear BetVictor’s Team 👋 My initial review was 5/5. Unfortunately I’m forced to lower my rating for the following reasons :Since my registration I deposited more than 5000€. I only made a little withdrawal. So they made a huge profit with me. Despite the losses the important is to have fun. Indeed I have a lot of pleasure on their platform. But it’s also appreciated when our activity is recognized.However when I reached out their customer support for asking a sports free bet they told me that they don’t provide individual bonuses.I feel that I’m not important as an active customer.Yet their direct competitors Bet365 Stake and more do offer me weekly nor monthly freebets of 50$ to 250$! Every weeks/months! A worldwide leader in the industry like BetVictor should also do it!Positively they offer a proactive customer support they have thoudands of slots and sports markets some nice promos platform easy to navigate several payments options and instant deposits/withdrawals.But I’m still forced to provide this rating until they improve our experience.Thank you!

Excluded me from all promotions without…

• Excluded me from all promotions without notice or justification.

Bad start with BetVictor

• Bad start with BetVictor my second deposit of 10$ but shows 0 in account lost 10$ and i did not play this is Bad

I wouldn’t even give it a star have not…

• I wouldn’t even give it a star have not won anything and spent a lot of money on the site the last week absolute scammers they just take your money with no chance of winning please don’t use this site as you won’t win

DO NOT OPEN AN ACCOUNT

• DO NOT OPEN AN ACCOUNT. TRUST ME.They are complete scam artists and I have no idea how their lack no payouts can be legal. I pumped so much money into a slot machine over several days and not once did I get into the feature. NOT ONCE! And I’m talking hundreds and hundreds of spins. I’ve been playing in casinos and online for a very long time. These are the worst payouts I’ve ever seen. The reality is there are no payouts they steal from you! It goes like this there’s bad luck there’s running bad and then theres bet victor. Save your money and trust my advice on this. I’m absolutely disgusted by them!!!

Same old rubbish no game timeNO…

• Same old rubbish no game timeNO bonuses and the bonuses you do get are extremely poor.NO loyalty to their players especially ones who have invested their time and money into this site over many years with no WOW gameplay very predictable and i mean the RARE time you get to a certain amount like say 200 euro they just poof it all because you will lose on both gametime and money.Very disappointing dont recommend at all.Customer service is dreadful scripted and answers are generic no help actually leave you feeling more frustrated.Like I play for fun and if i got a decent game time and some decent returns on my money Id be happy but doesnt happen at all and its despicable.

Allowed 1500 worth of deposits but have…

• Allowed 1500 worth of deposits but have applied restrictions so I’m unable to withdraw £1000 until they do security check including selfies bank statements etc etc.Customer service is terrible. Tell you keep waiting 4 days then ask for something else on the 4th day. They don’t have direct contact with the ‘verification’ team either. Shocking sites

Always had a fairly decent experience…

• Always had a fairly decent experience with this site lost more than won but that’s gambling which I accept I enjoy playing the games . The website has changed its format and since then can’t win nothing to compensate deposits

The 1 star reviews are right.

• The reviews are right.Leave slots well aloneits easy to see the lack of bonuses and when they do come in they are very low payout.Play my money out now then close account !!Update ?I have been asked to supply further information but I wont bother because the answers always the same random bonus random payouts etc etc?Take my review down if you want trust pilot I have closed my account on BV anyway !

Tested the theory on getting bonuses…

• Tested the theory on getting bonuses and sure enough deposited 100 pound and got pretty much nothing in return. I played games where I have always had a win on other sites and got absolutely nothing 🤷‍♀️ bye bye

A complete con

• So where to start Alan great help but 100 percent dont trust there virtual racing had a winner never payed out but even worse the results was different from my mobile from the live stream a con.......if they pay what they owe me I will charge my review......please dont trust betvictor a complete conning

No concerns from me

• No concerns from me. Deposited £45 last night within half hour I won and then withdrew £870 it was in my account this morning Thank you

Worst online casino ever…… bet losses

• Worst online casino ever bet losses

Casino is DEAD

• Casino is DEADpopped a tenner in after nothing from 5 pounds spent i hit a free spins round...won 97p from 10 free spins wtf?? Moved on to another game abd luckily hit another free spins relatively quickly...7 free spins at 25p a spin won me £1.43 so basically 2 bonus rounds and won naff all. Its becoming far too regular with this GARBAGE site.

All fixed on all slots live tables what…

• All fixed on all slots live tables what a shame.Betvictor think we are stupid can’t see anything these Rascals clearly cheat on Roulettes change numbers with magnet clearly.If you put stacks on all 35 numbers the winner will be other 36th number shameless staff.

RUN AWAY FAST SELF EXCLUDE NEVER SEE YOUR CASH AGAIN

• This sites only attribute is the fast payouts because thay are few and far betweeen if you happen to win something mind you i was always betting small bets 20 cent 40 cents canadian on casino games you can always tell when they are taking your money due to lagging and minimal wins 2 cents 4 cents as it dwindles your cash bonus rounds are only 10 deposits away lousy reward system wore bonuses STAY AWAY DONT BELIEVE THE POSITIVE REVIEWS INSIDER REVIEWS CUT YOUR LOSSES AND RUN LIKE I DID

Lies and misinformation is perfectly ccceptable

• Received a phonecall yesterday evening from BetVictor regarding my recent betting activity as allegedly it had flagged up as a concern on their system.Their employee said I lost money on one of my accounts held with BV which I was already fully aware of after betting within my means and was asked if I was aware of this(?!). After being subjected to their highly intrusive interrogation and being told that I should check my bank accounts to ensure I am aware what both of them hold I politely said to the employee that I check my bank accounts up to a dozen times a day as I dont trust banks as a consequence of past experiences.She then went on to say that I had lost £293 on another BV Group account (Parimatch) during the course of yesterday. I told her that was not the case as I have not even logged into my Parimatch account for around 3 weeks and explained the reason why (continually getting asked to change my password etc.). She completely ignored what I said that it must have been me or does anyone else have access to your Parimatch account login details and bank details. I said to her nobody else bar me has got my login details nor bank account details to access and use my Parimatch account.After repeating myself on SEVEN occasions she said I should raise the matter with the police about this matter. Naturally BV admonished themselves of any wrongdoing whatsoever for this potential security breach. I asked the employee to provide me details of this activity on my Parimatch account so I could provide evidence to the police. She said she couldnt do that as it was a different department which deals with such requests.I kindly asked her to contact this department on my behalf but she refused and repeated that I need to do this. Eh?!She then proceeded to close my Parimatch account as she had to because of the alleged security breach.After 30 minutes on the phone I was naturally drained having been subject to ignorance inattentiveness laziness and downright awkwardness.I contacted BV to find out more because of their employees refusal to do this on my behalf via their live chat facility and spoke to an agent called Ellie.Ellie advised that her colleague had misinformed me of the date of my Parimatch account activity as it was actually the 3rd of January 2026 which the aforementioned losses related to and not the 3rd of February 2026 as incessantly insisted by her colleague I spoke to on the phone. This colleague had at least 30 minutes to correct her misinformation but refused to do so.Reasonably I proceeded to ask for compensation after losing half an hour of my life so needlessly and being subject to such poor and quite frankly repulsive customer service by her colleague but Ellie refused my request stating we do not give out goodwill gestures or free bets on request.Bearing in mind they should be offering me a settlement and not vice versa I was extremely disappointed but not surprised. All that I received from Ellie was hollow apologies.Customer service by telephone and by electronic means is at an all time low as the faceless agents of businesses you liaise with do not give a toss about you or any of their clients for that matter.Thanks BV for the unwarranted character assassination.