Casino Guru
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They were awesome and got the job done…
- They were awesome and got the job done for me in a prompt manner
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Angelique Martin 6 reviews
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They Dont Know What Theyre Talking About
- I wrote a review recently on their site about an issue Id had with an online casino not being consistent with their deposit wagering requirements (sometimes they would enforce it and other times not). My review was rejected by them stating that I was complaining about wagering requirements on bonuses which was NOT the case at all. They kept insisting that I was which is absolutely ridiculous then they banned my account lol. Fine by me I was going to close my account with them after that anyway! I dont think they really pay any attention whatsoever to many of the reviews they look at for approval. Either that or they really have no clue what theyre talking about. Site is a joke in my opinion.
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Daniele P 9 reviews
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The Gamblers Gardians!!!
- Casino Guru stands out as one of the top sites on Casino info where you can recived updated bonus lists newcomers reviews and most importantly legal help against the Mighty Casinoes Their Complaints Resolution Center is probably their most important feature. They act as a free mediator between players and casinos. They have helped players all over the world get back Million of $$$ in withheld winnings.The Casino Guru Forum platform also uses automatic translation so players from different countries can share experiences and discuss issues in their own languages. And this a highly active community.They provide understandable guides on complex topics like bonus terms and responsible gambling tools particularly like that they describe the no deposit bonuses for example (play now deposit later) which indicate its not a really a free bonus you have to deposit to actually have a chance to win the recived bonus amount.I myself actually hate those kinds of bonuses and dont view them as bonuses unless the wager is insanly low like 5x or something 🤣🙈 I would like to have a chance to win without depositing anything first where I can wager the bonus money with the bonus money. So on the bonus info front Casino Guru is the best in class 🖖😎
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Mette F. 24 reviews
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CasinoGuru
- CasinoGuru. Fighting for the people. 15 out of 10 stars
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Sabi 9 reviews
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Casino Gurus honest review
- Casino Gurus complaint resolution team deserves real credit. They were professional persistent and ultimately helped me recover funds after more than eight months of stonewalling from the casino. However I cannot recommend relying on their safety ratings when choosing where to play. The casino in question holds a Very High safety index on this site yet it took over eight months and public escalation to resolve a €68 withdrawal that should have been routine (CasinoGuru itself recognized that their verification process were unreasonable). The casino only became cooperative once reputational pressure was applied which means the rating system fundamentally failed to reflect how they actually treat customers. My experience suggests that Casino Gurus mediation services work well when things go wrong but their ratings may give players a false sense of security about casinos that only behave properly under scrutiny. Use their complaint resolution if you need help but do your own research before trusting their safety scores.
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John 1 reviews
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Had problems with an online casino told…
- Had problems with an online casino told them all about it and they listened and in the end I got my withdrawal. Friendly staff and keep you informed and dont ignore you.
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Matthew 4 reviews
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Sorted my withdrawal issue and winnings…
- Sorted my withdrawal issue and winnings were in my account in less than 48 hours when id had no success trying myself for almost 2 weeks.
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RP 1 reviews
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I would like to thank Casino Guru for…resolving issues and helping to call out a bad casino
- I would like to thank Casino Guru for always helping and they are amazing Any time I have had issues with non payment from a casino They have always resolved my issue and casino s always paid me rightly so after they get involved ..There professional ways and how they deal with the casinos to help make the resolution is amazing Thankyou for always being there for us and making a difference....
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sanjana 1 reviews
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One of the Best Places to Learn About…
- One of the Best Places to Learn About the iGaming WorldIf you’re looking for a reliable and well-structured source of knowledge about the iGaming industry this is easily one of the best places to start. The platform offers a deep dive into everything related to online casinos betting game providers and industry trends all presented in a clear and user-friendly way.What really stands out is the quality of the information. Content is detailed fact-checked and written by people who clearly understand the iGaming ecosystem. Whether you’re a beginner trying to understand how online casinos work or an experienced player looking for insights into licensing fairness or dispute resolution you’ll find valuable resources here.The community aspect is another strong point. Much like Casino Guru’s forum discussions are active informative and often moderated by knowledgeable experts. Users share real experiences ask meaningful questions and help each other make better decisions which adds a lot of credibility to the platform.Overall this is a trustworthy and educational hub for anyone interested in iGaming. Transparent informative and community-driven — exactly what you’d expect from a top-tier industry resource.
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LT 3 reviews
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If only they can add more tournaments…
- If only they can add more tournaments like hourly based tournaments and daily tournaments not just a weekly and monthly tournaments
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Leonardo Genta 2 reviews
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Easy to navigate.
- You can definitely find something that maks your day!
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CanadianRed 2 reviews
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I’ve had good experiences with Casino…
- I’ve had good experiences with Casino Guru in the past which is why I trusted them again this year. Unfortunately my recent complaint process was very slow and none of my updates were approved or acknowledged leaving me frustrated.I hope they improve the timeliness and responsiveness of their complaint handling because players rely on this service to resolve important issues.
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Tomasz 2 reviews
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Very helpful service they offer for…casino issues
- Very helpful service they offer for free. Highly recommend them if you have issues with any casino.
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Joe H 4 reviews
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Complaint – Withdrawal not received (Quick Win Casino)
- HelloI would like to submit a formal complaint against Quick Win Casino regarding an unpaid withdrawal.Casino: Quick Win Issue: Withdrawal not received Withdrawal date announced by casino: 27 January 2026 Current date: 5 February 2026 Description of the problem:The casino informed me that my withdrawal was sent on 27 January 2026 to my Bling bank account. As of today I have not received any payment.Despite several requests:- The casino refuses to provide a bank transfer reference (UTR).- Customer support gives vague answers such as “it has been sent please wait” and is now no longer responding.- The maximum banking delay has been exceeded.I contacted my bank (Bling) and they confirmed that no incoming transfer from Quick Win has been received or is pending.What I am requesting:- Proof that the withdrawal was actually sent (UTR) or- Immediate payment of my withdrawal.I can provide screenshots of all conversations and confirmations if needed.Thank you for your assistance.Kind regards Flecher LUCEA
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Joseph 22 reviews
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Biased Mediators - Protect Affiliate Partners over Players
- Casino Guru’s Fair Gambling Codex is a marketing lie. I filed a complaint (ID: 188812) with proof that a casino labeled my funds as a Deposit before a $3000 win. The mediator Igor actually admitted in the thread that the casinos interface was misleading and technically impossible to distinguish correctly. He admitted I was misled by the software. Yet he rejected my claim and marked it Unjustified to protect the Casinos High Safety Index.They chose to protect their affiliate revenue instead of holding a casino accountable for a misleading UI. They even closed the case while the casino was still holding an undisputed $70 debt that they admitted they owed. Total conflict of interest. Use LCB.org instead—they actually care about fairness.
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Saksham Bains 1 reviews
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Thanks casino guru
- I find this site easy to navigate and the information is very straight forward
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Marco Rigamonti 1 reviews
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I find this site easy to navigate and…
- Amazing work by the team. Thanks a lot
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Margaret Anagnostopoulos 3 reviews
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Amazing work by the team
- Extremely disappointing. I feel that my issue was not investigated properly before being told that I was at fault. Had they investigated my issue thoroughly they would have found the opposite. I feel like it was a massive waste of time sending through any information requested of me.
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Timothy 3 reviews
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Extremely disappointing
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Do you agree with Casino Guru’s 4-star rating? Check out what 1,251 people have written so far, and share your own experience.
FAQ
Which is the most trusted online casino in Singapore?
At traditional online casinos, you gamble with real money. At social and sweeps casinos, you can buy Gold Coins and get free Sweeps Coins as a bonus. When you play slots with the Sweeps Coins, you can win more Sweeps Coins that are then redeemable for cash prizes and gift cards.6 days ago
Are sweeps coins real money?
A sweepstakes casino allows players to enjoy popular casino games and win real cash prizes without spending their own money. Instead of using real money, players use virtual currencies called Gold Coins (GC) and Sweeps Coins (SC) for gameplay.
How to redeem on Tao Fortune?
How to Redeem Cash Prizes at Tao Fortune Casino. You can redeem secret coins by switching to sweepstakes mode (use the golden button in the top right of the homepage). Once you’ve activated sweepstakes mode, tap your Secret Coins balance. You’ll then be given the option to redeem as many coins as you want.May 28, 2024
What casino uses MyChoice?
You can also earn rewards with mychoice, the loyalty program powered by Penn Entertainment, Inc. With mychoice, you earn tier points and mycash while you play, dine and shop at Penn Entertainment, Inc. casino hotels.
What is the Hello Millions no deposit bonus?
New players can use the Hello Millions Casino no-deposit bonus code ‘COVERSBONUS’ to claim 15,000 Gold Coins and 2.5 Sweeps Coins when signing up for an account with the sweepstakes operator.May 22, 2024
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