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Ivy Casino

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Ivy Casino – Official Trustpilot Profile Welcome to the official Trustpilot page for Ivy Casino, one of the UK’s most trusted and regulated online casinos. This space is here for our customers to share their experiences openly, and for us to provide transparent responses, clarify misunderstandings, and demonstrate our ongoing commitment to fairness, compliance, and responsible entertainment. We know choosing an online casino comes with questions: Is it safe? Are payouts fair? How quickly are withdrawals processed? At Ivy Casino, we want to answer those questions directly. This profile gives you insight into how we operate, what we stand for, and how we ensure our players are supported at every step.Who We Are Ivy Casino is operated by a licensed company that is fully regulated by the UK Gambling Commission (UKGC) — one of the strictest regulatory bodies in the world. 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That’s why you’ll see us reference RTPs, explain processes like additional checks, and link to resources where players can learn more.Deposits and Withdrawals We know that payment speed is one of the most important things for customers. Here’s how it works at Ivy Casino: - Deposits: Almost all deposits are instant and appear in your account within seconds. If you ever have an issue, our support team can help trace and confirm the transaction. - Withdrawals: Many withdrawals are processed automatically and instantly, especially once your account is verified. However, there are occasions where withdrawals require manual review, particularly for larger sums, new accounts, or transactions flagged by our payment provider. - Verification: Like all licensed casinos, we are required to perform Know Your Customer (KYC) checks. This can include proof of identity, proof of address, or proof of payment method. 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Reviews help us improve and give potential players real insight into what to expect. That said, we want to be clear: - Some reviews are unverified or may not be from actual customers. Where this is the case, we will state it in our responses. - We take genuine complaints seriously and always invite reviewers to share their registered email address via Trustpilot’s secure “Find Reviewer” tool so we can investigate directly. - Spam or promotional reviews unrelated to Ivy Casino will be flagged to Trustpilot for removal, in line with their guidelines. You’ll see us respond to reviews in a consistent way: professionally, fairly, and with transparency.What You Can Expect as a Player - Easy sign-up with quick account creation. - Verification (sometimes instant, sometimes requiring documents). - Hundreds of slots and table games from leading developers. - Fast deposits and withdrawals (with occasional checks where needed). - 24/7 support, including live chat and email. - Fair, regulated play under UKGC rules. - Full control of your play with built-in responsible gambling tools.Addressing Common Concerns Raised in Reviews “I didn’t get my withdrawal instantly.” Not every withdrawal is instant. Large amounts, new accounts, or flagged transactions require checks. Most are completed within hours. “I keep losing, the site must be rigged.” Games are provided and audited by licensed developers, not manipulated by Ivy Casino. 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