Genting Casino

  1. Genting Casino

    Genting Casino Reviews  

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    NAVAID AKHTAR 2 reviews

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Not good winnings

  • The company is very helpful with issues and support is very helpful I had a problem with betting and they helped me the site i wish they offered more promotions and benefits to players such as getting free spins with a certain amount of deposit and maybe free spin on a free wheel to potentially win. Overall great experience and will come here again.
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    Kerry 4 reviews

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The company is very helpful with issues


  • i deposited the wrong amount should of been ÂŁ10 and ended up doing 1000 which left me with nothing left in my accountupon realizing the error i logged in and spoke on chat and didnt get anywhere took them ages to respond to anything i put and in the end no outcome i have emailed and been advised to wait 2 hours its now been 4 hours with no resoloution in site i need my money which i never used to play on the site with refunding back to my account asap
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    Gee 1 reviews

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i deposited the wrong amount

  • Nice looking site good variety of games very fast withdrawal
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    Mr Y. K. Chan 3 reviews

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Nice looking site

  • Good variety of games easy and speedy payments with good communication...This is why I use Genting online and my go to casino..
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    ChaimW 12 reviews

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This is how online Casinos should be..

  • Robbery of a casino site
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    S Weaver 3 reviews

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Robbery of a casino site

  • Quick and easy deposit and returns
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    Mgregg 35 reviews

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Quick and easy deposit and returns

  • DEPOSIT PROCESS IS TERRIBLY CONFUSING AND i TOOK TOO MUCH OUT OF MY ACCOUNT BECAUSE OF IT.
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    halger_aa 1 reviews

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DEPOSIT PROCESS IS TERRIBLY CONFUSING


  • Youre return to player (RTP) is very very low Its lower than bookmakers... 1 example is big bass bonanza 92% bet365 is 96.71% so playing that game alone you will lose your money 3 times quicker.
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    chris kinsey 7 reviews

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Very low RTP!! AVOID.

  • Absolutely terrible system they have in place. Takes ages to open a simple account with all available documents.Just waste of time.
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    Jenna 2 reviews

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Absolutely terrible system they have in


  • Not sure I’ve registered as it wasn’t clear not showing on my Genting app that I gave even registered
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    Scott Mcmillan 3 reviews

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Not sure I’ve registered as it wasn’t


  • So shit casino run away from here!!!!
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    Nikki Gatt 1 reviews

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So shit casino run away from here!!!!

  • Not worth it you win more on less money on a spin than you do when wages are higher the wins are less. Doesnt make sense. 50p spins wins me ÂŁ8 20p spins wins me ÂŁ80.
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    SAMUEL PATTERSON 5 reviews

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Not worth it you win more on less money


  • My bank changed my bank card as I was billed for something I had not bought online.And gentings made it impossible for me to change my bank card details so I could not use their app anymore .And I tried many times but it was impossible so I can’t and don’t play any more.
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    Unluckier 2 reviews

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It’s a shame They will not allow me to change my bank card number so I can’t play

  • Great casino. Trustworthy.
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    Luck 1 reviews

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Great casino

  • The company is terrible. Its difficult to restrict yourself the games are outdated or versions formulated to make you lose. Go ANYWHERE else I beg you. Just closed my account best decision since I signed up to this hellhole
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    Beverley Osbourne 54 reviews

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The company is terrible

  • Just never win....... compared with other sites...... 888 miles better
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    Mel 2 reviews

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Just never win......

  • Deposited ÂŁ50 now I can’t spend it until my account is verified??? Tried verifying multiple times and will not even go through contacted support still no support will upgrade to 5 when account gets verified or I get my money back.
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    Shelley 26 reviews

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Unhappy

  • You asked for a review well your rubbish how’s that?
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    golpra_lr 1 reviews

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Worse ever very difficult app

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    Gaz. 1 reviews

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You asked for a review well your


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    Peter Murphy 12 reviews

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    customer 5 reviews

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Genting Casino offers a premier casino experience with a diverse selection of live games and popular slots. Every player is treated like a VIP, enjoying a range of welcome offers for newcomers, as well as numerous year-round and seasonal promotions for returning players.

3,798 people have already reviewed Genting Casino. Read about their experiences and share your own!

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Play online through ESPN BET & PENN Play Casino If online gaming, sports betting and entertainment is how you find your fun, you can earn rewards through ESPN BET (coming soon) and PENN Play Casino.

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You cannot win real money on TaoFortune. It’s a social casino designed for entertainment with virtual coins, focusing on fun rather than real money gambling.4 days ago

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Tier Match at Hollywood Casino Existing members can match up the other Casino players card to receive PSP or Free Bet.

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Along with some awesome welcome deals designed to get you interested, sweepstakes casinos typically offer daily rewards and promos to keep players coming back, too. And Sweeptastic is no different, with its Daily Bonus offering a sweet 1,000 Lucky Coins (LC) for free whenever you tap into your account every 24 hours.

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Ivy Casino – Official Trustpilot Profile Welcome to the official Trustpilot page for Ivy Casino, one of the UK’s most trusted and regulated online casinos. This space is here for our customers to share their experiences openly, and for us to provide transparent responses, clarify misunderstandings, and demonstrate our ongoing commitment to fairness, compliance, and responsible entertainment. We know choosing an online casino comes with questions: Is it safe? Are payouts fair? How quickly are withdrawals processed? At Ivy Casino, we want to answer those questions directly. This profile gives you insight into how we operate, what we stand for, and how we ensure our players are supported at every step.Who We Are Ivy Casino is operated by a licensed company that is fully regulated by the UK Gambling Commission (UKGC) — one of the strictest regulatory bodies in the world. This means that everything we do, from the way our games are delivered to the way we handle customer funds, is closely monitored and audited to protect players. Our platform brings together: - Thousands of casino games from the world’s top providers, including slots, live dealer tables, blackjack, roulette, slingo, instant win games, bingo, and more. - Exclusive games like Rodeo Grand that you’ll only find here first. - Fast, secure payments through industry-trusted methods such as Trustly, Visa, Mastercard, and e-wallets. - 24/7 customer support, including live chat and email. - Responsible gambling tools built directly into your account, so you stay in control. Our aim is simple: to create a safe, fun, and fair casino environment that puts players first.Licences, Security, and Fair Play We regularly see reviews from customers concerned about the fairness of games or questioning payouts. Here’s what you should know: - Regulation: As a UKGC-licensed casino, every slot, table, or live game we host is tested, certified, and provided directly by the software developer. Ivy Casino cannot alter outcomes. - Random Number Generators (RNGs): All digital slot games use independently tested RNGs to ensure randomness and fairness. Ivy Casino has no control over when a bonus lands or how much a spin pays. - Return to Player (RTP): Each game has a published RTP (Return to Player) percentage, which is set by the game’s provider. This number reflects the long-term statistical average over millions of spins, not short-term play. - Player funds: All deposits are protected in line with UKGC requirements. Withdrawals are paid from a ring-fenced account and are never used for operational expenses. We believe in complete transparency. That’s why you’ll see us reference RTPs, explain processes like additional checks, and link to resources where players can learn more.Deposits and Withdrawals We know that payment speed is one of the most important things for customers. Here’s how it works at Ivy Casino: - Deposits: Almost all deposits are instant and appear in your account within seconds. If you ever have an issue, our support team can help trace and confirm the transaction. - Withdrawals: Many withdrawals are processed automatically and instantly, especially once your account is verified. However, there are occasions where withdrawals require manual review, particularly for larger sums, new accounts, or transactions flagged by our payment provider. - Verification: Like all licensed casinos, we are required to perform Know Your Customer (KYC) checks. This can include proof of identity, proof of address, or proof of payment method. While we understand it may feel inconvenient, this process is required by law and is designed to protect players from fraud, identity theft, and money laundering. - Additional checks: Occasionally, larger withdrawals may undergo gameplay or risk reviews. This is standard across the industry and ensures both compliance and fair play. We are constantly improving our processes to make withdrawals as quick and smooth as possible while maintaining compliance with UK law.Promotions and Bonuses From time to time, Ivy Casino offers bonuses, free spins, and exclusive promotions. Some important points: - All promotions come with clear terms and conditions that outline eligibility, wagering requirements, and withdrawal limits. - Players are free to opt in or out of bonuses. If you prefer not to have wagering requirements attached, you can play without bonuses. - We recommend reading the T&Cs before claiming a bonus so there are no surprises later. - We encourage all players to treat promotions as an extra perk — not a guarantee of winnings.Responsible Gambling At Ivy Casino, responsible play is at the core of our values. We want players to have fun, but never at the expense of wellbeing. Our site includes: - Net deposit limits (daily, weekly, monthly). - Time-outs and self-exclusion options. - Reality checks to keep track of how long you’ve been playing. - Access to support organisations like BeGambleAware and GamCare. If we identify concerning play patterns, our Safer Gambling team may reach out or apply account restrictions. These steps are designed to protect customers, even if they feel inconvenient in the moment.Our Approach to Customer Reviews We welcome feedback on Trustpilot, whether positive or critical. Reviews help us improve and give potential players real insight into what to expect. That said, we want to be clear: - Some reviews are unverified or may not be from actual customers. Where this is the case, we will state it in our responses. - We take genuine complaints seriously and always invite reviewers to share their registered email address via Trustpilot’s secure “Find Reviewer” tool so we can investigate directly. - Spam or promotional reviews unrelated to Ivy Casino will be flagged to Trustpilot for removal, in line with their guidelines. You’ll see us respond to reviews in a consistent way: professionally, fairly, and with transparency.What You Can Expect as a Player - Easy sign-up with quick account creation. - Verification (sometimes instant, sometimes requiring documents). - Hundreds of slots and table games from leading developers. - Fast deposits and withdrawals (with occasional checks where needed). - 24/7 support, including live chat and email. - Fair, regulated play under UKGC rules. - Full control of your play with built-in responsible gambling tools.Addressing Common Concerns Raised in Reviews “I didn’t get my withdrawal instantly.” Not every withdrawal is instant. Large amounts, new accounts, or flagged transactions require checks. Most are completed within hours. “I keep losing, the site must be rigged.” Games are provided and audited by licensed developers, not manipulated by Ivy Casino. All outcomes are random and certified by regulators. “They asked me for more documents.” Extra verification is sometimes required depending on the payment method or withdrawal amount. We understand it can feel repetitive, but it’s required by law. “My account was suspended.” Accounts may be temporarily suspended for verification, security checks, or safer gambling reasons. In all cases, players are notified by email.Looking Ahead We’re continually investing in: - More game providers to expand our library. - Faster payment solutions to make withdrawals even quicker. - Improved user experience across mobile and desktop. - Educational content on our blog, covering everything from new game releases to responsible gambling guidance. Our goal is to remain a leading UK online casino that players can enjoy with confidence.Final Word We know online casinos are sometimes viewed with scepticism, and that negative experiences can feel frustrating. At Ivy Casino, we want to build trust by being transparent: we’re licensed, regulated, and committed to fair play. While not every spin can be a win, every player deserves an environment that is safe, secure, and enjoyable. That’s what Ivy Casino strives to deliver every day. Thank you for visiting our official Trustpilot page. If you’re a customer with feedback, please share your experience here — and if you need assistance, reach out via live chat, email, or by responding to our Trustpilot information request so we can help you directly. The Ivy Casino Teamwww.ivycasino.com 18+. New players only. Min deposit and wager £20 on Big Bass Splash. 20 free spins (£0.10 per spin) on Big Bass Splash with no wagering on winnings. Must be claimed within 7 days. Full T&Cs apply.

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