Jumpman Gaming
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Jumpman Gaming Reviews
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Tracy 15 reviews
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DO NOT USE JUMPMAN GAMING SITES
- Do not gamble on ANY Jumpman gaming sites. Recently I used a site by them (first time) and found it notoriously difficult to withdraw any winnings. When I was ahead I had over 800 quid wagering requirements to withdraw bonus balance. I soon realised when trying to withdraw my normal winnings - this takes priority. As a result it wouldnt let me withdraw (bearing in mind they charge 2.50 for withdrawals and minimum withdrawal is 20 quid but the minimum deposit is far less - so stupidly; I deposted a tenner to get to over 20 to withdraw the money Id won).What happened was getting about 30 spam copy+paste emails a day pretending I wasnt engaging with their emails and just repeating and saying if they didnt hear from me they would close the ticket. Frustratingly I could not get any real response from them and ended up running the rest of my balance down (as others have said they wound up doing) realising I was never getting my money back. The only email I ever had that was different was this one:Hi toffeelattex I can see after looking into your account that you have deposited but not played on-site could you kindly explain why this is? Once received we can then advise further. Kind RegardsThe Support TeamAfter explaining that this was nonsense as I had actually placed a 20p slots bet (albeit by accident since it used my money instead of a free spin) whilst waiting for a reply to use the rest of my free spins then immediately stopped when I realised it was using my real balance.I then used another site (paybymobilecasino) later not realising it was the same company. I eventually made 70 quid profit in one night and decided to cash out. They demanded I use a card to deposit before I withdrew; but I wasnt verified yet anyway (I deposited using Boku - which charges to a phone bill). Was a bit smarter this time and decided I would verify first before depositing on a card to withdraw my winnings. The QR code on my profile said it was expired and so I emailed them to do it manually (I cant use livechat as I tend to mostly play late at night but judging from other comments livechat doesnt work anyway). After no response for several days I checked my email to make sure I did it correctly and soon realised the email address that is the contact for paybymobile was support@jumpman - the exact email that was for the other site I used. I realised at that point I was most likely screwed and would never get that money out and ran the rest of my balance down. Will stick to the mainstream sites (Paddy WH Sky etc) from a now on and never try to be smart like that again.
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Sharon Errill 1 reviews
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Won cash and asked for ID
- Won cash and asked for ID fair enough. Zero response from support and still no cash.Seven days later nothing just a review questionnaire asking how they did to the enquiry. You couldnāt make it up.!Shocking unlike other sites who ask the same re ID and pay straight after.
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Simon 10 reviews
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THIEVES AND FRAUDSTERS
- THE TRUTH IS THAT YOU ARE AN ORGANIZED CRIMINAL GROUP THAT IS INVOLVED IN GAMBLING FRAUD OPERATING IN THE INTERNET SPACE. THIS IS THE FIRST ALLEGATION IN WHICH THE POLICE AUTHORITIES AND STATE SERVICES SHOULD BE INTERESTED BECAUSE THE SECOND ALLEGATION IS THE TRADE IN PERSONAL DATA OF CUSTOMERS WHO REGISTERED ON YOUR CASINO SITES AND HAD TO VERIFY THEIR PERSONAL IDENTITY BANKING AND RESIDENTIAL ADDRESS I.E. ID CARD BANK CARD PLUS ACCOUNT BILLS AND UTILITY INTERNET OR PHONE BILLS. AFTER VERIFICATION 80% of casino players begin having problems withdrawing their winnings and cannot even log in to the casino website. They are interrupted while playing kicked out of the casino website and blocked from returning for 24 hours. Sometimes players are unable to log in for several days especially those with larger payouts. FINALLY TO MENTALLY KILL AN ANNOYED PLAYER THE LIVE CHAT DOESNT WORK AND THEY DO NOT RESPOND TO EMAILS AT ALL. I GUESS THAT THESE JUMPMAN WEBSITES ARE CONTROLLED BY AI IN THE FORM OF BOTS IN 60%.
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Dion Carr 3 reviews
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The commission should close them down
- Do not use their sites. They partake in illegitimate practices to prevent withdrawals forcing you to play down any balance.
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Leigh 1 reviews
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Shouldnt be allowed to keep ripping people off!!!!
- This company should not be allowed to keep ripping people off..every gambling site this company are involved with and believe me there are quite a few the games do not pay out.There is no fair play rtp is disgusting way below what it should be and the bonuses are horrendous if youre lucky to get one.There is no way these games are regulated because you cannot be unlucky every damn time you deposit 100s of £££ thats just mathematically impossible.These sites are not playing fair no matter what wager you put on you are guaranteed to lose I know its gambling and Ive the money to do so but being down or losing every deposit just doesnt bode well..
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Kerrie Cawthorn 3 reviews
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Promotions not given after deposits
- After being a regular customer and making deposits they have not given any bonuses that they promise on deposits. Have not recieved any for weeks. Yet still take my deposits.And have tried to contact them thru the messaging service 3 times since Friday and have had no reply or explanation as to why or reemburse me the bonuses Iām owed. Very unacceptable poor customer service and spoils the experience on there site.
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Damian 8 reviews
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I have all my documents submitted andā¦
- I have all my documents submitted and cleared ect. Have even made withdrawals. 2 weeks ago I deposited money into my account on Amazon slots. After my deposit was applied to my account I tried to play a game. A message came up my account has been disabled. Go to my inbox reply to email and they will get back to me asap. There was no email in my inbox. After emailing for 9 days I finally received a email. Answered the questions and now still 2 weeks later I cant get a single reply. This was not even something I won. My money i deposited. I sent emails every day. I am going to report them if issue is not resolved in 2 days I also dont understand why a uk based company is the people I have to speak with when im playing on a ontario gaming site.
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Beirdo 5 reviews
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The worst ever I played they have a lotā¦
- The worst ever I played they have a lot of casinos I played on loot casino I won some money 2000 and they locked my account they asked me id 10 times and now they donāt answer I donāt know what to do
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Faraque Ahmed 4 reviews
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Close Jumpman down
- When coming on here to check the reviews Iām shocked that so many have the same issues and nothing is being done. I think someone should set up at online petition against Jumpman so that someone listens! Itās not only about the poor performance of the slots. Or the fact they make it almost impossible for you to withdraw yet very easy to deposit!! Itās the fact that they are a regulated site in the UK that is supposed to be governed by a strict set of rules. Yet these sites under jumpman are in plain site ignoring their responsibilities and telling lies!! Live chat - they advertise this and itās a lie! Itās email which isnāt live jt takes days to get back to you! Verification - seems simple but isnāt as they ask you to very many times even when theyāve approved your IDResponsible gambling - they do not follow this is any way. Iāve set up a face book group for anyone having these issues please letās work together to stop this. Close jumpman down
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Anthony Ronan 2 reviews
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Discrimination
- All I asked if there was a contact number and if there is a possibility I can get my withdrawal sooner as my son is in hospital and needed the money to get to him other wise it would off took me 5 hours to walk then I get a email back from jumpmans support team telling me I need to go to Samaritans and the blocking me out of the sight I was playing on. So my situation is now why judge me just because I want to get to the hospital and see my son it wouldnt bother me that much if I had family to support me but unfortunately Im on my own Iv only played on one of jumpmans sights and deposited on the first unfortunately I cant put this aside if anyone who can point me in the right direction on my next step please message thanks for the time and I have all the screenshots aswell
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Teamcawthorn 22 reviews
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Discriminating RACIST scumbags.
- Discriminating RACIST scumbags.
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Tedd C 4 reviews
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Tried two different jumpman gamingā¦
- Tried two different jumpman gaming sites first 1 for 20 pounds went very quickly.Second one 20 in got a bonus made 10 pounds they gave a 10 pounds bonus played second game 50p a spin also went very quickly.. So 60 pounds over two sites operated by jumpmangamingSo closed both downRubbish experience in my opinion
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Christos Spachiou 2 reviews
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Still waiting 3 days for Ā£60ā¦
- BINGO ALLSTARSStill waiting 3 days for £60 withdrawal. Still pending. AND ACCOUNT FULLY VERIFIED. Just spoke to live chat who advised I had to verify again and wait another 3 days. Wow
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Terra Cross 1 reviews
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Account blocked on trying to withdraw
- I didnt deposit a great deal but did it with paysafe you cant withdraw with paysafe I won some money and when I tried adding my card to withdraw the money a block has been put on my account k was only playing with winnings as couldnt withdraw Ive emailed the verify team but dont know why they need bank statements and wage slips for my total deposits of maybe 60 pound I emailed them and have got no reply its frustrating
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Kirsty 4 reviews
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My third time on here reviewing thisā¦
- My third time on here reviewing this lot. I raised a complaint over six weeks ago. Since then Iāve had two responses. Yea two emails back in six weeks. One of which was two days ago asking for me to send documentation they wanted to see from gamstop in order to come to a conclusion at last I thought the end is near with regards to dealing with this awful business. They requested I email gamstop add them in the CC and get my history for them to view. I explained to them gamstop has already informed me in past itās not there job to āproveā to casinos who has been with them and when. Which I agree with seen as how any reputable casino should have the means to access this information by law on there own accord. However I sent the email to gamstop and I also logged into my gamstop account and downloaded by PDF my full history which I saved to files and sent to jumpman gaming. Iāve heard nothing back. Hereās where it gets even worse. There is NO LIVE CHAT. Itās all email and completely hit or miss if a human replies. In the last however many months Iāve had over 50 emails from them all pre typed rubbish repeated over and over I could print them off and wallpaper my house they have sent so many. In my case Iām told EMMA from the COMPLAINTS TEAM is the one investigating my complaint and as she said with this gamstop history she can make her conclusion. Why say this then NOT give a direct reply email address for emma? Because anytime I try to reach out or send anything for her Iāve no confirmation she gets it. Does a human even ever read the emails sent I wonder???this has caused so much stress for me and really affected my mental health I want it over & done with. So EMMA can you check your inbox and look for the reply I sent you to your email to me via resolver and youāll find what you asked for in form of PDF. Very strange also how jumpman have ignored everyoneās reviews more or less except one persons. Whatās that all about?
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KC 2 reviews
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I was playing clover bingo and they oweā¦
- I was playing clover bingo and they owe me £70 when I first joined and I won I managed to with draw what I won and now they want pay me my £70 back I have asked them to cancel my account and they have not done anything about it
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Miss Alice Turner 13 reviews
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Iām currently awaiting my withdrawalā¦
- Iām currently awaiting my withdrawal for rlc2022 however Iāve always had good experience with depositing and withdrawing so hopefully I donāt need to change my review .
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Starr Osborne 21 reviews
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DO NOT SIGN UP TO JUMPMAN GAMING SITES
- DO NOT SIGN UP TO JUMPMAN GAMING SITES. I signed up to Slots UK which is one of Jumpman Gamings sites. This is a review to help others avoid the problems I have encountered. Do not deposit funds or play on Jumpman sites. They are notoriously bad at customer service and really one of the worst online slot companies. How can any online operator with a dedicated customer service department need 48 hours to reply via email?? Their online chat is nothing but an email form - it is shameful! I deposited money without issue and played without issue. As soon as I tried to withdraw my winnings my account was locked without explanation. I have continued to try to engage via emails but realise that I have probably been scammed and need to report the case to the Gambling Commission. Its not even the amount of money but just the sheer lack of care from a supposedly reputable company. I repeat - SHAMEFUL!
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Justin Mcmanus 13 reviews
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DO NOT SIGN UP OR JOIN!!!!!!!!!!!
- DO NOT SIGN UP OR JOIN!!!!!!!!!!!! Signed up to play a casino game I like to play. Deposited Ā£500.They didnāt have the particular game I play so decided to just withdraw my money back.Itās been nearly a month battling with these con artists!Iāve emailed 15 times no response thereās no contact number.Iāve now been blocked out of my account!Going to report them in hope to get my hard earned cash back!Never use this joke of a site itās designed to prevent users withdraw any winnings and clearly steal your money!!!!
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Tracey 89 reviews
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This company has many online gamesā¦
- This company has many online games under different names in my opinion & my experience of playing on this site isnāt the best they are a total waste of time you donāt win anything even if you bet Ā£5.00 pounds the place should be closed down if you ask me itās just ripping people off š
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customer 3 reviews
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Join the 420 people who’ve already reviewed Jumpman Gaming. Your experience can help others make better choices.
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