NRG
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NRG Reviews
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Matthew Turner 2 reviews
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Won 24000 and they paid me out within…
- Won 24000 and they paid me out within 24 hours subject to KYC regulations which I supplied them my documents and nothing was too much trouble very kind to liease back and forward through email. I give this company 5 stars and more for thier customer service and fast withdrawals never ever had an issue.. I hope they go on to become one of the biggest players in the game. Thank you.
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Highs Lows 10 reviews
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Stealing my winnings!
- After using this site for an over a year and been brilliant. They have closed my account without any reason. I have £1700 in my account and they are completely ignoring all my emails. Absolutely disgraceful
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Dree 15 reviews
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They are very reliable in terms of…
- They are very reliable in terms of making payment
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Ik Kara 3 reviews
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“My experience with NRG was extremely…
- “My experience with NRG was extremely disappointing. they kept calling me far too often. Because of one unpaid amount of just €34 they called almost every single day and the calls felt very intrusive and harassing. They were often rude and even on the exact day a new bill was due they still called and bothered me again. It honestly felt like this company is obsessed with calling people instead of communicating respectfully. The constant pressure and daily calls were unbearable. I absolutely cannot recommend NRG
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Jah lion 2 reviews
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What a shite company i made 40 deposit…
- What a shite company i made 40 deposit then my account was suspended cos not verified but they took cash then asked for all proof although the card i used 2 deposit in my name not once thru signing up did it ask for verification then asked for passport bank statement and photo of card i just deposited from then a photo of me holding passport next 2 my face so email came saying by law my account not verified although they let me deposit so suspended so I said its fraud i paid 40 for a service or goods and when account suspended pending payment shud not leave my account its got money back 2 day then email chatting shit stay away from it and any company that has no customer service number all email
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S Star 3 reviews
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NRG are not to be trusted
- Raised a valid issue with NRG with regards to my daily/weekly/monthly limits not being reset as a consequence of entering a new month (November) as what normally happens via their online live chat facility.I asked why my permissible deposit limit on my account was showing as a minus even though we had entered a new month.No clarity was provided and no straight answers were provided to my follow-up questions. I was left in limbo on their live chat facility for 20 minutes whilst waiting for a response to my last question.I sent a correspondence to NRG about being ignored and left dangling but received a reply to say the agent I had been speaking to had allegedly been called into a meeting hence why there was no responses received during the period I was waiting. This was deemed to be a perfectly acceptable standard of customer service by the person who responded.Due to my sheer disgust at being treated in such a manner and getting absolutely nowhere with my initial query I asked for my NRG account to be closed. This was acted upon immediately which was baffling considering what Id been subjected to beforehand.As a consequence of the account closure it appears NRG have reported ne without any notification to GamProtect. Several other betting operators I had had held accounts with have excluded me from gambling with them as a result of being reported to GamProtect.However I have asked each of the bookmakers concerned in excluding me including NRG but not one of them is accepting responsibility.Please do not bet with NRG if you want a peaceful life.
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Angelika Angie 3 reviews
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Today I signed up
- Today I signed up made a deposit and put on a bet on. Minutes later account suspended for verification. After five emails with verification as requested still they refused to open account. Asked for refund of deposit see hiw long that takes. Absolutely leave this platform well alone they are so garbage.
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Ming Fan 6 reviews
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440 spins on a megaway game and finally…
- 440 spins on a megaway game and finally hit a bonus. I got 40p. 40 damn pence from £440. Great odds. Lesson learned
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Gareth 3 reviews
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Really disappointed
- Really disappointed great site great navigation tools large range of games came to withdraw was told I needed to verify my identification noting that there was no option for me to do this prior to withdrawal provided this it was accepted and then receive a separate email saying they can’t pay my payment due to problems and they need copies of my bank statement or card and it’ll be a bank transfer to withdraw how very very very disappointing
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customer 7 reviews
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SCAMMERS!!!!
- SCAMMERS!!!!! Avoid like the plague make a deposit all goes well. Want to make a withdrawal that’s when it all changes. They ask for verification details then never get back to you. No withdrawal and suspended account. How they have a gambling licence is beyond meAVOID AVOID AVOID
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Leighton jones 1 reviews
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The replies were quite slow but…
- The replies were quite slow but manageable the deposits and withdrawals were fine same as alot of larger bookies the only issue when you place a bet they always shave a little bit of the price which I suppose is their way of maximising profit and their is the saying if you dont like it bet elsewhere but to some it all up I find the site quite good but never been offered any offers
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Jean Froggatt 3 reviews
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EVERYONE AVOID THIS SITE
- EVERYONE AVOID THIS SITEThey take your money with no problem but when it come to making a withdrawal they make it as hard as possibleI got asked for 2 identification which was providedI was then asked for a bit more which was also providedthey then wasn’t happy and wanted moreI then refused to give moreno they closed my account and won’t reply to emails at allI have also asked to make a complaint which they refusedI got on live chat through a different account and the attitude you received is a jokeno one should bet with this say
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Scott Maschinsky 1 reviews
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This site is terrible stay away i sent…
- This site is terrible stay away i sent id in August and was passed and still restricted a month later and the support is terrible to stay well away
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rob gorton 3 reviews
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Closed my account for no reason!
- Closed my account for no reason!! What a joke of a company
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Tina Turner 13 reviews
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all slots are manipulated by their system
- If you like wasting your time and money this is the perfect place to do it.
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Steven Buckley 7 reviews
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Joined ladt night some great slots big…
- Joined ladt night some great slots big bass always my favourite some good bonuses come out enjoyed playing hopefully one day i will get big win i can dream
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Stephen 60 reviews
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One star is too many
- One star is too many absolute scum seems to have been set up as a site with the sole purpose of just cheating and robbing people went on the roulette and you can actually see the ball being stopped how are these sites allowed absolute scum
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Martino Marcelli 23 reviews
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Is anyone running this site
- Is anyone running this site? I signed up deposited and mid play account got suspended. Money is gone and no one responds to emails How does the UKGC permit this type of daylight robbery. There seems to be no one actually operating this just a website. Have seen other customers report similar experiences.
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Ray Spinks 19 reviews
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If I could give zero stars I would!
- If I could give zero stars I would!! This company is a completely utter scam!! They have taken £160 then decided to close my account within a few hours of me depositing and when u email them they dont reply! When i have asked for my £160 back Im currently going through gambling commissions to get this company reported!!DO NOT USE THIS COMPANY
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Matt Dunn 9 reviews
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super worry
- super worry ! I have expected that they will pay my withdrawal of £55.00 after all the reviews I have read... super worry now! I dont think they will pay cos it takes so long now it stop on pending position foreverly. After a length of timethey have paid my money back into my bank ，then my NRG account has suspended by them straight away. However it was not a good experience . Dont keep your customers unhappy. ThereforeI can rate them 1 star
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