The Phone Casino
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The Phone Casino Reviews
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VEA 1 reviews
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Good site to use no messing about deposit play withdrawals all good
- Never an issue with these guys simple deposits good game play probably more wins than losses and the withdrawal process is smooth and simple YOUR SAFE WITH THESE GUYS
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InPost 2 reviews
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Its the best site
- Its the best site. Ive been playing for a few years and love the games. Its easily accessible and clear to understand. Payouts are real.
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Ashley Aaron 2 reviews
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Great wee games which are fun to play
- This is the best online casino I have used with fast withdrawals and the ability to top up using mobile phone bill is handy. I would recommend!!
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Katie Smith 5 reviews
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This is the best online casino I have…
- Good games just not happy you get charge to make withdrawals
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Rafal 1 reviews
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Good games
- Great customer service very helpful and so straight and easy to use everything money was in bank quick games are great variety
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Saman 4 reviews
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Great customer service very helpful and…
- Good experience so far. I love this casino as they have excellent range of slots particularly Slingo games which I play a lot. I have made a successfull withdrawal already which was simple and straightforward. So far so good......
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Rachel Griffiths 18 reviews
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Good experience to date
- Great casino online! Plenty of variety of games to choose from and very helpful customer service
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David 12 reviews
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Great casino online
- Good and easy to use. Many deposit options and very quick withdrawals. Cant complain a bit
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Ben Dodd 8 reviews
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Good easy to use and fun
- Withdrawals processed quick and easy and no trouble faced with verification issues or anything like that which some apps can be annoying about. Enjoyable experience overall and very clear about offers and wagering requirements which avoid any confusion.
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Martha Mckeown 18 reviews
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Review
- First time playing the casino app online was really good they offer great welcome bonus after your first deposit and quick and easy withdrawal process would highly recommend these to anybody
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Alex 3 reviews
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First time playing the casino app…
- Amazing support. Very helpful. Very quickly reaction for message. Clarify and helpful information.
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Elgato 1 reviews
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Great help and great service
- Always helpfull good games to choose from also withdrawal was fast
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Keith Jonas 1 reviews
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Amazing support
- I deposited £500 and later requested a withdrawal of my remaining balance of £455. My withdrawal request was made and approved on 8 January 2026 however the process that followed was unnecessarily difficult prolonged and stressful.My withdrawal was initially blocked pending proof of address. I provided a bank statement dated within the required timeframe that clearly showed my name address and date. This was rejected on the basis that it did not contain “enough transactions” despite that having no relevance to proof of address. When I questioned this no clear explanation was given and I was told the decision would not be discussed.I then submitted a credit card statement which was also refused despite card statements being listed as acceptable on the website (with only mobile cable and satellite bills excluded). Even after providing a screenshot of their own stated requirements this was ignored. Only after submitting another bank statement with more transactions was my verification finally accepted.Despite depositing via Apple Pay I was not given the option to withdraw to the same payment method. Instead I received the following email from the casino:“We have just tried to process your withdrawal but unfortunately it was rejected and returned to your casino wallet. We are aware of an ongoing issue and have escalated it with our payment processor which is why we have temporarily stopped processing withdrawals. In the interim we have activated open banking for you. If you have not already used this method to register you just need to make a token deposit (min is £3.00) via the ‘open banking/TrueLayer’ option. The deposit will then show on your withdrawable balance.”I challenged this as I do not believe making an additional deposit should ever be a condition of withdrawing existing funds.I was also only informed after depositing that my account was subject to a £25 stake limit which was not clearly disclosed beforehand and directly influenced my decision to withdraw.My interactions with customer support were particularly disappointing. Communication was often dismissive and passive-aggressive with little empathy or willingness to explain decisions. I was repeatedly told to “allow up to 20 working days” without any meaningful justification for the delay.What is particularly concerning is that this “ongoing issue” was referenced in January yet I have since seen customer reviews describing the same problem going back to early November. If this issue has been ongoing for several months it raises serious questions as to why deposits continued to be accepted while withdrawals were affected and why this was not clearly disclosed to customers at the point of deposit.A bank transfer was only arranged after I raised a formal complaint. The funds were eventually received on 15 January 2026. After resolving the issue I noticed many other customers reporting similar withdrawal delays and payment restrictions over several months suggesting this is not an isolated incident.I am posting this to warn others as anyone considering using this casino should be aware of the withdrawal delays payment restrictions and lack of transparency I experienced which appear consistently in other customer reviews over the past few months. Based on my experience there are far better and more transparent casinos available and I would strongly suggest using those instead.Given the issues experienced and the length of time similar complaints appear to have been ongoing I intend to raise this matter with the UK Gambling Commission. Other customers who experience similar issues may also wish to consider reporting their experience through the appropriate regulatory channels.*note the positive reviews coming in thick and fast to try and dilute the REAL reviews
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Edward Woods 2 reviews
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Always helpfull good games to choose…
- Great site staff really helpful too :) fast withdrawals too
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customer 7 reviews
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Do not trust this casino with withdrawals
- Been waiting days for my withdrawl to hit my bank its beyond a joke
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Fletch 2 reviews
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Great site
- 1. Customer service is non existent. Emailed yesterday called to today no reply on any channel. 2. Tried to withdraw and it was cancelled money returned to my playing account as I replaced my bank card. Had no choice but to spend the funds as the bank card was replaced because I lost it.3. On a positive note good casino to play variety of games and easy to navigate.
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MR Smith 2 reviews
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Been waiting days for my withdrawl to…
- Best casino 👍
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Castor Troy 6 reviews
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The Mobile Phone Casino
- Collected my winnings within hours of withdrawal. Great selection of games to play aswell. Will be playing again soon.
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Keaton Hogg 2 reviews
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Best casino 👍
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Keith 1 reviews
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Collected my winnings within hours of…
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Lucy Keldon 2 reviews
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Our Mobile Casino is the best in the business with 1500+ mobile slot games available with exclusive free-to-play bonuses every single day that promise cash, free spins, and any other prizes you can think of.
The Phone Casino has some super exciting slot games in store including, Monopoly, Bonanza, Ecuador Gold, Fishin’ Frenzy Megaways, Poltava, Reels of Luck, 88 Fortunes, Rainbow Riches and Wolf Gold – and that’s just the tip of the iceberg! Our live dealer casino games are as close as it gets to the real deal. Watch the dealer as they spin the wheel in a thrilling session of Live online Roulette! If that’s not your cup of tea, then maybe some live online Blackjack, Baccarat, or Three Card Poker will get you rolling! We’ve got Casino Holdem and Texas Holdem too.
Whether you’re out and about on your phone, or curled up on the sofa with a tablet or laptop PC, our impressive collection of online slots is sure to give you an unparalleled gaming experience!
REGISTER & PLAY Do you agree with The Phone Casino’s 4-star rating? Check out what 894 people have written so far, and share your own experience.
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