Videoslots
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Videoslots Reviews
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Janne 9 reviews
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REPOST!
- REPOST!REPOST!Bruh!Im so pissed off my document for bank is being denied. I already said that I have just changed bank and im still waiting on a card that has my name on it. I uploaded a statement with the new card that had my name on it. As this was what the support told me to. Yet it was denied again. Can you guys not understand my situation?!?! Im so pissed. My account being locked and being denied of withdrawal! One thing after another!!!!-------Reply from VideoslotsHi Red CastroYour account and withdrawals are subject to regulatory verification requirements. All documents submitted must meet verification standards including accurate identification and ownership of the payment method.Our procedures are consistent with regulatory and internal obligations and are applied fairly to all users. Withdrawals cannot be processed until the verification criteria are fully satisfied.We have requested the necessary account details to review this in further detail for you.Kind regardsTeam VideoslotsMy reply--I SENT ALL THOSE REQUIRED DOCUMENTS! DO YOUR JOB! WHY IS IT TAKING YOU GUYS 1-2 DAYS TO VERIFY AN ACCOUNT?! PLUS WHATS THE NEED TO LOCK MY ACCOUNT? HAVE I DONE ANYTHING THAT MADE YOU SUSPICIOUS ON MY ACCOUNT??! JESUS. YOU COULD ATLEAST NOT LOCK MY ACCOUNT WHILE YOU TAKE YOUR TIME VERYIFYING IT! ITS SO ANNOYING THAT U TREAT SOMEONE WHOS BEEN WITH YOU 8 YEARS LIKE THIS
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Robert møller Pedersen 13 reviews
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Worst
- I have from last night and today all games are inactive. after I spoke to a staff member they were activated and now the same thing is happening again
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Denis Redžić 2 reviews
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At first was getting frustrated with…
- At first was getting frustrated with the automated assistant. Took between 20-30mins before was referred to support person. The support person took less than 10mins to rectify the problem.
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customer 1 reviews
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Spoke to Nicole very efficient and…
- Spoke to Nicole very efficient and friendly sorted within 2 minutes
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Daria 5 reviews
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Thank you to TlErik Thai and Daryl
- Thank you to Thai Daryl and Erik for helping me regain the freespins from the wheel of jackpots. This issue keeps coming up but thr costumer service associates i get them back with no problem.. thank yiu again for the professionalism and friendliness.
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Daria 5 reviews
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Erik on live chat was great
- Prob one of the better gambling sites on the net with the free slot tournamnets being great fun. Good layout and with many games to play. RTP is still to low though on most games and could be improved.
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jimi2431 26 reviews
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Prob one of the better gambling sites…
- Thai was excellent efficient and friendly. Bit of a drag going through the bot every time but only to be expected.
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Angela 13 reviews
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Thai was excellent
- Thank you for my lovely win. Was absolutely stunned. Long.time coming but worth the wait. Thank.you once again.
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Fran 7 reviews
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Thank you for my lovely win
- What a lot of .... I was being sarcastic in.sayin withdrawn option doesnt exist!I have spen thousands of punds on this site with nearly nothing in return and this is every visit on the site.Deposit after deposit month after month to watch dead spins and 5 pound bonus wins when I leave a few thousands wheres the fun here? Better donate my money to charity!Worst UK site i have ever played.
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Steve Novak 27 reviews
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What a lot of ...
- Been playing here a while. Lovely variety of games. Support is great too. Nicole helped and very friendly. Previously spoke to Daryl when needed support whom was also friendly and helpful. Great site overall.
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JAMIE BRINKLEY 11 reviews
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Great casino
- Abygail was fantastic and sorted my problem in minutes!!Best staff member I have had with you guys so far by a mile.
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Alexandru 6 reviews
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Abygail was fantastic and sorted my…
- Great support 👏
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Deanna ODonnell 3 reviews
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Great support 👏
- I enjoyed playing in Videoslots. I had a lovely customer support rep very quick to assess my needs very polite. Thank you!
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Peter Sheppard 29 reviews
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I enjoyed playing in Videoslots
- I am having a issue with uploading documents so i contacted customer service and Yasmine sorted out the problem in about 1 minute she was very good at her job now i have uploaded everything please let me join it looks a fun casino
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stephen tague 66 reviews
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Yasmine is the help you need
- Thai was amazing can’t say how much help was given for a very confusing process. Great agent great company!
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customer 5 reviews
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Thai was amazing can’t say how much…
- As the usual scam sites once you won they close your account. Do not spend money here.They owe me £645 which i will never get .Use only mainstream casinos .Update.Aftet 6 emails and asking yo prove my paypal account Few days later refunded my deposit.Not my winnings just the deposit.I think the best if I reach out to paypal and they will black list this crime organizations.
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Cc 2 reviews
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As the usual scam sites once you won…
- Sent a video of a certain game malfunctioning while playing and after a month the issue remains unsolved. Voided my Bonus within 24hrs on a different occasion and on the same game. Strange Id say.Use to be a better Site is my overall opinion after 3 years of playing. On the plus side withdrawals are processed super fast and there is a nice selection of games to choose and play from. Regarding battles they have on there every day they push games from Raw Gaming provider that are just terrible and pay very little.
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Brian 3 reviews
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Sent a video of a certain game…
- Always helpful when needed. Legit a good site.
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stephen tague 66 reviews
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Always helpful when needed
- Support is really good and polite! Heather is very good at her job.
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Marie de Mendonca 65 reviews
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Support is really good and polite
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Gemma Lilley 15 reviews
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SuperClaudz 2 reviews
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MK 1 reviews
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🚨Real deal 👨🏻💻⚠️✅ 9 reviews
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The World’s largest online casino with over 11,000 games. 
1,982 people have already reviewed Videoslots. Read about their experiences and share your own!
FAQ
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