Please Stay Away from Winorio Casino!

• I really want to warn people about Winorio. They promised to process my refund and close my account but they never did. I’ve sent over 20 emails and messages through live chat and have been completely ignored yet they still send me no deposit bonus offers after I told them I was struggling and wanted my account closed.My complaint with Casino Guru had to be marked unresolved because Winorio simply refused to cooperate. I’ve now reported them to Action Fraud Companies House and other authorities because this whole situation feels deceptive and unsafe.No one deserves to go through this level of stress and neglect. Winorio has shown no care for customer wellbeing no transparency about licensing and no accountability for their actions. Please stay away they’re taking advantage of people who just want fair treatment.

Winorio Ignores Customers After Promising Refunds – Reported to Authorities

• After my previous review Winorio advised me to contact them via email. I have since sent multiple emails and spoken with their live chat team who confirmed the at only my anccount manager could process my request. But has not responded to any of my correspondence. Despite assurances that my refund and account closure would be processed no action has been taken.This behaviour demonstrates a serious lack of accountability transparency and customer care. The ongoing delay and refusal to communicate have caused significant mental distress.I have reported Winorio to Action Fraud UK Companies House Casino Guru and I am in the process of notifying the Financial Conduct Authority and their payment merchants regarding potential breaches of consumer and data protection laws under UK GDPR and the UK Data Protection Act 2018.It appears Winorio responds publicly to maintain appearances but privately ignores genuine cases. I strongly urge others to avoid this casino and report any similar experiences to the appropriate authorities.03/11/25: Yet again so quick to reply on trust pilot but not taken any action or even tried to contact me I truly do not understand what l Winorio are pulling with these responses. Saying you will take it as feedback when you confirmed a refund and account closure is not good enough and will be expecting what is promised. As I have now escalated this I did try to resolve it amicably with Winorio directly but unfortunately the level of unprofessional service I’ve received and the mental distress this has caused I will be taking legal action and spreading awareness to others on media platform.

Criminal casino!!

• Criminal casino!!! 4 months have passed since my first appeal!!! they dont block my account!!!

You only win the first period

• You only win the first period but if you deposit a lot of money over time you will not get the profits.

Trying to close my account for

• Trying to close my account forMonths now..

Great place and Nice games

• Great place and Nice games

Repeated self-exclusion requests ignored – account still open

• I have requested the closure of my Winorio Casino account due to gambling addiction more than four times. It has now been almost ten days and my account is still open.Instead of honoring my self-exclusion request they offered me a bonus to keep the account open which is completely against responsible gambling principles. As a result I lost €1360 after my first request for closure.The last response I received was even more shocking: they told me that “I am not obliged to play if I don’t want to” and asked me to confirm once again that I want my account closed. Despite my repeated confirmations my account is still active today.This behavior shows a total disregard for responsible gambling obligations and player protection. I have kept all emails as proof and I am ready to share them with watchdog organizations.Players should avoid Winorio Casino at all costs.

stay away from this casino.

• If someone knows where i can submit complaint for them please write here after 8 emails to close my account they sent me again the below email yesterday.account closureDear Hello and a warm welcome! Margo here — I’m delighted to assist you with anything you may need.We aim to make your gaming experience smooth fun and rewarding. With a rich mix of games from leading providers exciting promos and a helpful support team always ready to assist we’re here to make sure you enjoy every moment.But that’s just the beginning! Our generous bonuses and ongoing promotions keep the excitement alive and give you more chances to win big. And whenever you need help our friendly support team is available around the clock to ensure your experience is smooth and enjoyable.Most importantly we value your feedback. It helps us improve and ensures we’re always offering the best possible experience.If there’s anything else I can support you with or if you have any further questions please don’t hesitate to reach out at any time — I’m always here to help.Wishing you a truly wonderful and joyful day ahead!Best RegardsWinorio Support TeamIs unbelievableSomeone must stop them .

Quick games with fast payouts

• Quick games with fast payouts a perfect mix for casual play.

With an upscale environment🥰🥰🥰

• With an upscale environment friendly staff and fun games Winorio gives you a great time. There really is something for everyone from slot machines to poker tables. Many people will say its a good idea!

A really impressive platform that runs…

• A really impressive platform that runs great across devices. Everything syncs well and the user interface is intuitive. It makes switching between my phone and laptop super easy.

Customer support at Winorio is a solid…

• Customer support at Winorio is a solid 10/10 - super fast! For security reasons I was asked for deposit proof before I could withdraw my winnings and once that was done my payout was instant. The customer service team are honestly some of the most professional people I’ve dealt with at any casino!

I enjoy testing out new games

• I enjoy testing out new games and I like that some let you try them without a deposit. It makes exploring safer and more fun. Winorio has given me a chance to find new favorites I would’ve otherwise missed.

I love how organized the categories…

• I love how organized the categories are. You don’t waste time looking for something specific. It makes the whole experience smoother and more enjoyable.

They literally have the worst support…

• They literally have the worst support system. I’ve been telling them for almost a week I have a possible addiction and that I want my account permanently closed and they try to convince me that their casino have a big variety of slots and refuse to accept my decision. They also respond to my emails every couple of days

Easy to find games and great layout.

• What I noticed most is how stable the mobile version is. I switch between devices and never lose progress or face lag. There’s something comforting about how reliable it all is. I don’t worry about payout issues or crashing games. You log in play and enjoy. Simple and effective.

What I noticed most is how stable the…

• First of all they advertise 100 free spins but only gave me 20 which I couldn’t even use. Then I tried to withdraw my 50€ which is the minimum amount you can withdraw and after a while received an e-mail saying “ To cash out any winnings we would like to ask you to wager your deposit amount ten times.At this moment you have placed bets for 40 EUR your wagering requirement is 200 EUR.” at any moment I was told this absurd requirement. Avoid this casino at all costs.

Impossible cashout

• Smooth gameplay and fast withdrawals. Couldn’t ask for more.

Smooth gameplay and fast withdrawals

• The design is bright and fun without being too flashy

The design